Message your clients
Updated on 2026-06-26
Open Inbox in the sidebar. Your conversations are listed on the left; pick a client to open the thread on the right. Unread conversations show a count badge, and the unread total sits on the Inbox item itself. You can also open a single conversation by its own link (handy for bookmarks), and each client's thread is available on the Messages tab inside that client's page.
Send and attach
Type at the bottom and press Enter. Attach a photo or PDF with the paperclip, or record a voice note with the microphone (press to record, Stop & send to deliver). Images send an optimized preview; the full image opens on tap.
Threads, reactions, edits
- Reply in a thread from the thread icon to keep a topic together without cluttering the main conversation.
- Add an emoji reaction from the smiley on any message.
- Edit or delete your own messages from the hover menu (deleted messages show as removed).
Realtime
New messages arrive live. If the realtime connection drops, the conversation keeps polling so nothing is missed. Drafts are saved automatically per conversation.
Access is limited to your active clients - only conversation participants can read messages or open attachments.