Signing in with Google or Apple

Updated on 2026-07-16

You can sign in or sign up with a Google or Apple account instead of typing an email and password. Both work the same way. Where you find them depends on where you are:

  • Continue with Google - on the website, on the sign-in and sign-up pages.
  • Continue with Apple - in the iOS app, on the sign-in and sign-up screens.

Apple sign-in is iOS only: it isn't on the website, and it isn't on Android. In the app you will also see a Google button, but it isn't ready yet - tapping it says Google sign-in is coming soon. Use Apple, or your email and password, in the app.

Signing up

The steps are the same for both providers:

  1. Tap Continue with Google on the website, or Continue with Apple in the iOS app.
  2. Pick the account you want to use and approve the request.
  3. The first time, we ask one quick question - whether you're signing up as a trainee (you track your own training) or a trainer (you coach clients). Pick one and confirm.
  4. That's it - you're in. Your provider has already verified your email address, so there's nothing else to confirm.

Your account isn't created until you answer that question, so nothing is left half-finished if you change your mind. No password is set - you sign in with Google or Apple each time.

Already have an email and password account?

If the email from your provider matches an account you created with a password, we need to know the account is yours before the two are connected:

  • On the website (Google): we show a short prompt. Enter the password for your existing hi.fitness account and we link Google to it. Next time, Continue with Google signs you straight in.
  • In the iOS app (Apple): linking isn't available in the app yet. The app tells you the address already has an account with a password and asks you to sign in with that password instead.

Apple and Hide My Email

When you sign in with Apple, Apple offers to Hide My Email. If you choose it, you share a private relay address that looks like something@privaterelay.appleid.com instead of your real one, and Apple forwards mail from us to your real inbox.

That relay address is what hi.fitness sees and what shows up as your email in Settings. It looks like a random string, and that's expected - it's a working address, and sign-in keeps working normally.

One thing worth knowing: because we only ever see the relay address, it doesn't match an account you created with your real address. If you already have a password account and want Apple sign-in on top of it later, choose to share your real address rather than hiding it.

Troubleshooting

  • "Incorrect password" when linking on the website - that's the password for your existing hi.fitness account, not your Google password. Forgot it? Use Forgot password? on the sign-in page to reset it, then try again.
  • Your name shows as "User" after signing up with Apple - Apple shares your name only the very first time you authorize hi.fitness, and never sends it again. So if you deleted your account and signed up with Apple a second time, the new account can start with a placeholder name. Open Settings and fix your name there - it takes a moment and only happens once.
  • Don't see the Google button? Google sign-in may not be enabled on your installation. You can always sign in with your email and password.
  • Don't see the Apple button? It only appears in the iOS app, on iOS 13 and later. On Android and on the website, use Google (website) or your email and password.