---
title: "Editing client profiles"
description: "Why you can edit some clients' details but not others - and what \"claiming an account\" means."
locale: sk
category: trainer-guides
slug: editing-client-profiles
updatedAt: 2026-06-01
translation: pending
---
# Editing client profiles

When you add a client yourself, hi.fitness creates an account on their behalf. Until that person
confirms it's really them, the account is **trainer-managed** - open the client's **Settings** tab to
change their name, contact details, and address freely.

## What changes when a client claims their account

A client "claims" their account by **verifying their email address** - either by accepting your
invitation link or by signing up themselves with the same email and confirming it. Once they do,
the account belongs to them.

From that point on:

- You can still **view** the client and everything in their tabs (program, reports, check-ins…).
- You **can no longer edit their personal details**. The **Settings** tab still shows their details,
  but read-only, with a short notice that the client owns their account.

This protects people from having their own contact details or login changed by someone else after
they've taken ownership.

## What if I need something changed?

Ask the client to update it themselves from their own profile, or to share the new details with you.
Their training program, check-ins, notes, and everything else you manage as their trainer are
unaffected - only their personal account details are locked.

## A client I created later signed up themselves

That's fine - it's the normal way a client takes over the account you prepared for them. Their
sign-up name replaces the placeholder you entered, and the contact details you'd guessed
(**address, phone, and photo**) are cleared so they can fill in their own. Everything that matters
for their training - their **program, reports, check-ins, and your notes** - stays exactly where it
is, so they keep full access to their history. Once they verify their email, the account is theirs.